VistaCreate Pro subscriptions are available as monthly and annual plans. Both plans renew automatically unless you cancel your subscription before the renewal date.
If you change your mind after purchasing a Pro plan or your subscription renews, you may request a refund within 14 days if you meet the refund requirements.
How can I request a refund?
To request a refund:
- Contact the VistaCreate Customer Support team.
- Submit your request within 14 days after your purchase or subscription renewal date.
- Provide the required account and subscription details.
After 14 days, refund requests cannot be processed.
When am I eligible for a refund?
You may request a full refund if:
- You contact Customer Support within 14 days after a subscription renewal.
- You have not downloaded any designs after the subscription charge.