Why is my design taking too long to load?
Sometimes, you may experience issues when loading a design or using the search feature in VistaCreate. This can happen due to browser issues, an unstable internet connection, or device-related factors.
If your design is taking too long to load, try the following:
- Clear your browser's cache and cookies in your browser settings.
- Try a different browser (Chrome, Safari, Firefox, Opera, or Edge) and make sure it is updated to the latest version.
- Try another device or network to check whether the issue is related to your current device or internet connection.
Still having trouble loading your design?
If your design still doesn't load after trying the steps above, please contact the VistaCreate Support Team at support.create@vista.com and include:
- The link to your design.
- A screenshot or screen recording of the issue, if possible.
- Your browser and operating system.
- Whether the issue also occurs in Incognito mode, on another device, or on a different network.
This information will help us investigate the issue and assist you further.