Starting from August 2020, our European clients have to pay a value-added tax (VAT) on top of the VistaCreate Pro plan price. Usually, this tax varies from 15 to 20% depending on your country of permanent residence (the only exception is Switzerland, as it’s not a member of the EU).
Here’s s table of VAT rates applied to digital goods (such as the VistaCreate Pro plan) for different EU countries:
Country |
Standard VAT rate |
Austria |
20% |
Belgium |
21% |
Czech Republic |
21% |
Denmark |
25% |
Estonia |
20% |
Finland |
24% |
France |
20% |
Germany |
19% |
Greece |
24% |
Hungary |
27% |
Iceland |
24% |
Ireland |
23% |
Italy |
22% |
Latvia |
21% |
Luxembourg |
16% |
Netherlands |
21% |
Norway |
25% |
Poland |
23% |
Portugal |
23% |
Slovak Republic |
20% |
Slovenia |
22% |
Spain |
21% |
Sweden |
25% |
United Kingdom |
20% |
Note: VAT is applied regardless of your payment method (credit card or PayPal).
Can I be charged VAT if your credit card issuing bank is registered outside the EU?
VAT on telecommunications, broadcasting, and electronic services is charged in the country where you live (the country where you are established, have your permanent address, or usually live). So, even if you purchase your VistaCreate plan outside an EU country, you can still be charged VAT for it. This rule applies to services purchased both within and from outside the EU.
How can I receive my VAT invoice?
To download your VAT invoice, go to “Account Settings”.
In the “Billing” tab you’ll find your invoice. Click the “Print invoice” button to download it as a PDF document on your device.
If you want to change your billing information, click “Update info”. You can edit your name, email, billing address, and the website.
When you’re finished, click “Apply and save” to download the invoice with the updated information.
The seller info can also be found on the invoice.
If I own a business in the EU and have a VAT number, can I pay without VAT?
For EU and UK customers who provide a valid VAT number, the transaction is not taxable. This rule is covered by Article 199a (1) of Directive 2006/112/EC ('VAT Directive') in the EU and by HMRC VAT Notice 735 in the UK.The exception is for customers from Cyprus. They will be charged VAT, because they are transacting with a local business entity.
In order to be charged without the VAT, VistaCreate customers need to do the following:
Contact VistaCreate CARE Team.
Provide the VAT number and request to be charged without VAT.
After we confirm your VAT number, your next invoice will not include the VAT.