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How do I cancel my VistaCreate Pro subscription?

Nataly
  • Updated

If you decide to cancel your VistaCreate Pro subscription, you can do so in your "Account Settings". When you cancel your Pro subscription, you automatically become a Starter Plan user and lose access to all the Pro features, tools, and creative assets. Note that you can renew your Pro subscription anytime. 

Here's how to cancel your Pro subscription:

Step 1: Go to https://create.vista.com/home/ and log in to your VistaCreate account. 

Step 2: Click on your profile picture in the upper-right corner of the page and select "Account Settings" from the drop-down menu.
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Step 3: Click “Billing” on the left menu.

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Step 4: Click “Cancel subscription of your Pro plan”.

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Step 5: From this moment on, you can follow the simple flow on the VistaCreate website. It will guide you through a series of steps to finalize canceling your Pro plan. 

How to cancel your mobile subscription

If you wish to cancel your mobile subscription for VistaCreate on either iOS or Android devices, we've provided detailed instructions to guide you through the process:

  • For iOS users, please navigate to the following link: iOS Unsubscribe Instructions. This link will lead you to step-by-step guidance on canceling your subscription on Apple devices.
  • Android users can refer to the instructional video at Android Unsubscribe Video for a visual walkthrough on unsubscribing from Pro on their Android devices. The video covers essential steps to ensure a seamless cancellation process.

Follow these links according to your mobile device's operating system, and you'll be able to manage your subscription preferences with ease. If you encounter any challenges or have further questions, feel free to reach out to our support team for personalized assistance. We are here to help ensure a smooth experience with VistaCreate.

Pro features you will miss out on

After you cancel your Pro plan, your subscription will downgrade to the Starter plan.
As a Starter user, you lose access to all our Pro features and tools, so you won’t be able to:

  • Use 70M+ royalty-free stock photos, videos, and vectors for your design
  • Remove background from any image in a click
  • Design your own stickers using Sticker Maker
  • Resize your design to any file format with a Resizer tool
  • Create as many Brand Kits as you want
  • Use our unlimited storage
  • Access your project version history
  • Use a team account to design with your team

You are still part of the VistaCreate community!

Don’t worry, you can continue designing with the VistaCreate Starter plan. Here are all the perks:

  • 100K+ ready-made templates 
  • 1M+ images, videos, and vectors 
  • One Brand Kit with your brand colors, logos, and fonts 
  • Free fonts, music, and objects 
  • 10 GB storage for your files and projects 

Remember, you can always reactivate the VistaCreate Pro plan – it only takes a minute!

 

 

 

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