Deleting your account is a permanent change and cannot be reversed.
When your VistaCreate account is deleted, you will lose access to all of your Vista signature services, including VistaCreate, VistaPrint, 99Designs, and Vista Corporate Solutions. You will permanently lose all your personal data and projects.
If you have an active subscription, please cancel it first.
After 30 days of your account deletion request, your account and all your information will be permanently deleted, and you won't be able to recover it.
Once your account is deleted, you will lose access to the following:
- Your Vista account (login and password);
- Your order history with any of the Vista signature services;
- Your active subscriptions;
- All created designs and projects
- Order history
- Uploaded files and other content with any of the Vista signature services;
- You will not be able to edit or reorder any products. If you want to order any of our products again, you must create a new account and re-design them.
Please note that we may be required by law to keep certain information (for example, records of transactions or shipments) and may still retain anonymous information. We will also maintain a record of this deletion request.
If you have any outstanding subscriptions or orders, you will be asked to cancel them before your account can be deleted. Additionally, after submitting your deletion request, please log out of your account on all devices using any of the Vista signature services.
To continue using our services, you must create a new account and start fresh.
If you wish to delete your account from our website or mobile phone, please follow these simple steps:
Website:
- Log in to your account on our website.
- Navigate to the "Profile Icon":
- Select "Account Settings" from the menu.
- Look for the option to "Delete Account."
- Follow the prompts to confirm the deletion of your account.
Mobile:
- Go to your account.
- Navigate to the "Settings" icon.
- Select "Account Details":
- Look for the option "Delete account":
Upon confirmation, your account will be permanently deleted from our system, and you will receive a notification confirming the removal of your personal information and data.
Please note that while your data will be removed from our main system immediately, it may take up to 28 days to be removed from all Vista sites.
We’d appreciate it if you could share your feedback about using VistaCreate and tell us why you want to leave by contacting us via support.create@vista.com.